Support
Something not working, or a question about CoffeeQ? Email emanuel.miron6@gmail.com and we’ll get back to you, usually within a day. Tell us the venue code and what you were doing, and a screenshot helps.
Ordering
- How do I join a coffee bar? Scan the QR code at the bar, or tap Enter a code and type the venue code shown there.
- Do I need an account? No. Type any name and order as a guest. Signing in with Apple or Google keeps your orders across devices.
- How do I know my drink is ready? Your order moves to Ready in the app, and with notifications on you get an alert. Pick it up at the bar and say your name or order number.
- The bar says it’s closed or paused. The venue sets that. A paused bar shows when it reopens; you can also switch to another venue from the banner.
Running a coffee bar
- How do staff join? Staff sign in and join with the venue code. The owner then gives them a role under People, or adds them there by email.
- Is it free? Yes. There is nothing to buy in the app. Tips go straight to the barista through the venue’s own payment link.
Your account and data
- Delete your account: open Account in the app and choose Delete account. It takes effect immediately.
- Privacy: see the Privacy Policy, or email emanuel.miron6@gmail.com.